Frequently Asked Questions

Have a question? If you do, it is possible that others have asked the same one. While we strive to make TightKnit as intuitive as possible, we can always make it better. Questions we hear frequently will often end up in this list and and possibly future enhancements. If you don't see it in this list, please ask us! That is how we learn what you want.

What do you mean by a “Family”?
Families: These are your “kitchen tables”!  Families are an exciting and core feature of TightKnit. When understanding what they are, it might help to s...
Fri, 7 Dec, 2018 at 10:58 AM
What do you mean by a “Story”?
What is a Story in TightKnit? A story will generally be an event (e.g. “Smith’s Family Reunion, 1959” or “France Vacation 2005”), a topic (e.g. “Earl’s ...
Fri, 7 Dec, 2018 at 2:23 PM
Why would I have a private (un-shared) story?
There are many reasons. Here are a couple of examples. Provide some background on the story and the images themselves before you share it. That can make i...
Mon, 3 Dec, 2018 at 10:36 AM
What browsers are supported?
Our platform should function well in current versions of Chrome, Firefox, Safari and Microsoft Edge.
Fri, 8 Feb, 2019 at 12:39 PM
What do you do with the content that I have entered into the system? The photos, comments and any personal information I or my family have uploaded? How private and secure is TightKnit?
Your content is yours. Period. We make no claim to it. Any photos you upload will only be shared with the people you choose. The same is true for any commen...
Thu, 15 Nov, 2018 at 9:11 AM
I have a lot of old photos, but they are prints and slides. I know they need to be digitized. What are my options?
While this is something that has to be done to get photos into TightKnit, the good news is that there are lots of options! Look for a future blog post on th...
Mon, 17 Jun, 2019 at 1:41 PM
Not sure where to start? Here are some quick tips to get you going.
  Have a TightKnit™ account but aren’t sure where to start? Here are a few suggestions to begin sharing memories and get the family banter going! ...
Mon, 8 Jul, 2019 at 9:53 AM